Frequently Asked Questions

Our advisory consultations, policy audits, and loan benchmarking are 100% free to clients. When you execute a sanctioned loan or bind an insurance policy through our desk, we are compensated through standard, regulated institutional channels. Because our advisors earn fixed salaries without individual sales quotas or product-specific commissions, we have zero incentive to push one lender or insurer over another.

Never. Traditional financial aggregators monetize by selling your contact info to dozens of aggressive third-party call centers. Trueways operates on a strict zero-spam charter compliant with the Digital Personal Data Protection Act, 2023. Only one dedicated salaried Trueways specialist contacts you to answer your specific inquiry.

Yes. A substantial portion of our work involves diagnostic audits of active products. If our evaluation confirms that your current home loan interest rate or your existing health insurance coverage terms are already mathematically optimal and risk-safe, our formal advisory recommendation will be to leave them untouched.

Our primary operating base is located in Zirakpur - 140603, SAS Nagar (Mohali), Punjab. We service clients across the Tricity and Punjab regionally through doorstep document coordination, alongside digital advisory fulfillment nationwide.

A flat rate calculates interest on the original loan amount throughout the tenure, meaning you keep paying interest on money you have already paid back. A reducing balance rate calculates interest only on the remaining principal balance. For example, a 9% flat rate is equivalent to an Annual Percentage Rate (APR) of roughly 16% to 17% reducing balance. Trueways only evaluates reducing-rate structures.

A balance transfer is mathematically viable if the interest rate differential is at least 0.35%–0.50% and your remaining tenure exceeds 7 to 10 years. Before advising a switch, we calculate the exact administrative and title-check costs to ensure your interest savings break even within 6 to 9 months.

Under RBI guidelines: For loans up to ₹30 Lakhs, banks can fund up to 90% LTV; for loans between ₹30 Lakhs and ₹75 Lakhs, up to 80% LTV; and for loans above ₹75 Lakhs, up to 75% LTV. Down payment, stamp duty, and registration charges must be funded from your own sources.

As per RBI directives, scheduled commercial banks and Housing Finance Companies (HFCs) cannot levy prepayment or foreclosure charges on floating-rate term loans sanctioned to individual borrowers. Fixed-rate business loans or loans taken under non-individual corporate entities may still carry prepayment penalties, which we explicitly audit in advance.

Dealership financing often includes marked-up interest margins, inflated mandatory insurance policies, and bundled accessory charges. Trueways secures an independent bank sanction letter based on true reducing rates before you visit the showroom, giving you complete bargaining power to negotiate cash discounts with the dealer.

Room rent sub-limits are the leading cause of unexpected out-of-pocket deductions during hospital billing. If your policy caps room rent at 1% of the sum insured (e.g. ₹5,000/day on a ₹5 Lakh cover) and you occupy a room costing ₹10,000/day, the insurer legally applies a 50% "proportionate deduction" across surgeon fees, nursing charges, and OT costs—leaving you to pay nearly half the entire hospital bill. We only recommend policies with single private AC room eligibility without financial caps.

Buying a single ₹25 Lakh base health plan carries high premiums because the insurer is liable from rupee one. By purchasing a ₹5 Lakh base plan paired with a ₹20 Lakh Super Top-Up (with a ₹5 Lakh aggregate deductible), you secure the exact same ₹25 Lakh cashless coverage while cutting annual premium outlay by up to 50%.

Yes. Under IRDAI regulations, you can switch from your current insurer to a more comprehensive policy without losing accrued credits for pre-existing disease (PED) waiting periods. Portability must be initiated at least 45 to 60 days before your policy renewal date.

Standard health insurance policies exclude medical consumables (syringes, gloves, PPE kits, cotton, surgical blades, and masks). In surgical procedures or ICU admissions, consumables can account for 10% to 15% of the total hospital bill. Adding a Consumables Shield rider ensures the insurer covers these non-payable items in full.

We maintain a dedicated lifetime claims desk. Once you or your family alert us regarding an emergency or planned hospital admission, our team coordinates directly with the hospital TPA desk and the insurance claims department for cashless pre-authorization, query settlement, and smooth discharge approvals.

D.I.N.E. is our mathematical sizing formula: Debts (outstanding mortgages/loans) + Income replacement (15 to 20 years of family living expenses adjusted for inflation) + Non-negotiable goals (children's higher education and marriage) − Existing liquid assets (EPF, mutual funds, FDs). This prevents under-insuring dependents or overpaying for unnecessary coverage.

Term Return of Premium (TROP) plans cost 2x to 3x more than pure term plans. The insurer simply takes your extra premium and invests it at low yields, returning the nominal amount decades later without adjusting for inflation. Taking a pure term plan and investing the difference in a standard index fund creates significantly greater wealth.

Under Section 45, once a life insurance policy has been in force continuously for three full years from issuance or revival, the insurer cannot reject a death claim for any reason whatsoever, including alleged non-disclosure. We ensure your medical disclosures are 100% transparent on Day 1 so your family's payout is legally contest-free.

Not if you endorse the policy under the Married Women's Property Act, 1874 (MWPA) at inception. An MWPA endorsement creates an irrevocable trust exclusively for your wife and children, protecting the death benefit payout from attachment by business recovery lenders, court orders, or creditor claims.

A well-diversified retail portfolio rarely needs more than 3 to 5 complementary funds (such as a core Large/Midcap Index fund, a seasoned Flexi-Cap fund, a calibrated Mid/Small Cap satellite fund, and a debt/liquid buffer). Holding 10 to 15 funds leads to massive stock overlap, where you pay multiple expense ratios to own the exact same underlying companies.

Downside Capture Ratio measures how a fund performs relative to its benchmark during market drops. A ratio under 80% means if the market index falls by 10%, the fund only falls by 8%. Protecting capital in market corrections allows portfolio compounding to accelerate much faster over a 10-to-15 year horizon.

No. You can share your Consolidated Account Statement (CAS) with our team for a complimentary mathematical diagnostic covering asset allocation, overlapping equity holdings, and total expense ratio (TER) drag.